Frequently Asked Questions
Learn more about the Zenith Ecosystem. If you don't find the answer you are looking for below, reach out to us at hello@zenithbreakthroughs.com.
Features
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To learn more about Zenith's pricing structure, we invite you to contact us directly at hello@zenithbreakthroughs.com. Our team will provide you with detailed information tailored to your specific needs and requirements.
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Yes, transferring data from your current Electronic Medical Records (EMR) system to Zenith's platform is completely free of charge, ensuring a smooth and cost-effective transition for your practice.
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Zenith is committed to ensuring a seamless and supportive experience for all new users. To achieve this, we assign a dedicated customer service representative to each new user or organization. This representative is available to spend unlimited time assisting with setup, training, and any initial queries you might have. For those based in New York City, we offer the option of in-person assistance to facilitate a more hands-on approach. For users outside NYC, we provide comprehensive virtual support. Our goal is to ensure that you are fully comfortable and proficient in utilizing our platform, regardless of your location.
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There are many potential use cases! Here are a couple:
*Clinical Trials: ensure accurate data collection from participants with automated chart generation from your conversation.
*Early stage detection: You can receive notifications when a patient describes
a set of symptoms that fit the description of various ailments.
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Yes! We have an API that provides the comprehensive data on patients you need, structured the way you need it, and straight into your existing workflows.
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Yes, Zenith has a one-way sync with Google Calendar and Microsoft Outlook, enabling providers to pull their events from both calendars into ours.
Security
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Zenith offers secure account authorization options that conform with FIDO-certified security standards used by companies like Aetna and MasterCard.
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All Zenith users that identify as patients have the option to register with a pseudonymous account only requires the use of an email address and “preferred name." Personally identifying information (PII) is always owned by the participant, and can be retracted from the system by request at any time.
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All sensitive data collected on the platform is encrypted with AES (Advanced Encryption Standard) 256-bit end to end encryption to ensure secure transfer of sensitive data.
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First and foremost all data collected is anonymized and aggregated to ensure no individual or group can be linked with psychedelic use. In this form, the data can provide powerful insights to help practitioners understand the methods that work and where current practices need to be improved.
Compliance
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Yes, the platform is built to meet U.S. medical healthcare requirements and is designed to uphold the greatest possible degree of patient privacy.